If customers decide to return products, they must follow these rules:
- returned product must be in its original packaging;
- product must not be damaged;
- product should contains its commercial apperance (not damaged labels, protective film), this rule doesn‘t apply to poor quality products, which have been returned;
- returned product has to have a complete set, as it was delivered to customer;
when returning a product, customer should send a proof of its purchase.
Products can be returned within 14 days. Returned items should be sent to comapany Minimalistas registration address: Polocko 17, Vilnius, Lithuania, 01204
When product is returned, we return our customer’s paid amount of money within 1-5 business days. If the payment was made via credit or debit card, the return takes 5-10 business days. If product was ordered under special order it can not be returned (for example, custom made furniture). We can not return or replace these items – books, reproductions, bedding sets, lamps, toys, games, clocks.